Returns & Exchanges
At Lisa Eldridge Beauty, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, items can be returned within 14 days of receipt, provided they are in their original, unopened, and unused condition.
Initiate Your Return
Visit our online returns portal and enter your order number and postal code to select the items you wish to return.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.
Ship the Items
Print your prepaid return label from the portal and drop off your package at any authorized courier location.
Receive Your Refund
Once our quality control team inspects and approves your return, a refund will be issued to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing